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Company History
For over 6 years SAFETY TAGS FUNDRAISING
has been helping our community and schools nationwide by providing a
fun and reliable fundraising project. Each fundraising project is as
important to us as it is to you and your students. We thank you for
your continued interest and look forward to hearing from you regarding
how we can better serve
your needs in the future.
Steven Kiel
NEW CUSTOMERS:
First Time Shoppers
Shop in confidence. call us for any needs or questions at Shop in confidence. call us for any needs or questions at (206) 226-7757. we are glad to help!. we are glad to help!
Frequently Asked Questions
HOW LONG WILL IT TAKE TO GET MY TAGS?
Tags are mailed within 2
business days. You should have them within 10 days!
WHAT CAN I PUT ON MY TAGS?
Anything you want! (No obscenities
please)
WHAT CHARACTERS ARE AVILABLE?
All capital letters, numbers and the
characters * ( ) . . & , - / # That's it. Sorry.
HOW MANY SPACES ARE AVAILABLE?
15 characters and spaces per line. Each number, character and vacant space counts as one space. There are 5 lines available.
WHAT IF I NEED EXTRA CHAINS OR SILENCERS?
Click here to shop online for extra silencers or chains.
WHAT IF I DON'T SEE WHAT I WANT
Call or email. we will get it for you!
POLICIES
Privacy Policy
Our Pledge to You, Our Customer
SAFETY TAGS
respects your privacy. We do not sell, rent, loan or transfer any
personal information regarding our customers to any third parties. Any
information you give us about yourself or others is held with the
utmost care and security and will not be used in ways to which you have
not consented.
We DO NOT sell or release
mailing lists. We appreciate your business and respect your privacy. If
you ever have any questions, please don't hesitate to ask. We want to hear from you!
Secure Shopper Gaurentee
Using your credit card at SAFETY TAGS is completely safe.
When you use your credit card to shop at "Safetytags.com", rest assured
that the transaction is secure. Our servers use Secure Sockets Layer
(SSL), an advanced encryption technology that works with Netscape
Navigator (versions 2.0 and above), Microsoft Internet Explorer
(version 3.0 and above), and AOL (AOL 3.0 and above). This technology
safeguards your personal information and guarantees privacy.
Gaurantee
We
guarantee your order to be correct and to your satisfaction. If not,
let us know how we can fix it for you. We fix our mistakes for free. We
have always made our customers happy! We have never had to issue a
refund because we always make it right. We want our customers to keep
coming back. Our commitment to you is to gain a customer who trusts us
with their needs and refers us to their friends and peers with
confidence.
Customized items are not returnable unless defective.
We will however work with you to correct any problems and appreciate
your feedback.
Exchanges for size are made for non-custom orders when
the item is returned in new condition (not worn) within 30 days. We do
not accept the return of used/worn merchandise unless defective.
Customer is responsible for shipping costs both ways. Non customized
special order items may be returned within 10 days.
Call customer support for a return authorization number before returning merchandise.
There is a 15% restocking fee for all items returned that are not inventoried in our regular stock.
Sales Tax Policy
Sales
tax is collected for Washington State Residents only. Washington
Residents who are tax exempt may fax a copy of their exemption to us at
(208) 478-9572 in advance or for a retroactive refund within 10 days of
sale.
Pre-Order policy
Custom orders require pre-payment at the time of order.
Pricing and Availability policy
Prices
are subject to change without notice. We will seek your permission when
the price change is significant or when using a Purchase Order. We will
notify you if an item is backordered and the new anticipated
availability date. You will have the option to keep the backorder or
receive a refund.
Errors and Omissions Policy
We
do try to provide all information correct and timely. We cannot however
be responsible for manufacturer shortages, color variations or
backorders or acts of God. We do however try to please you and God at
the same time!
B2B
Wholesale prices are available to bonified retailers. Fax your request on company letterhead to (253) 852-5992.
Ordering
Placing an Order
How does the order process work?
- When you see an item you want to buy, click on "add to cart." This places the item in your shopping cart.
- To continue shopping, select "continue shopping."
- When
you're finished shopping, go to the shopping basket page and select
your payment and shipping options, located on the bottom left.
- To checkout select "purchase for $amount" button located on the bottom left of the shopping cart page.
- In
Checkout, you will be asked for your name, billing address, credit card
number, and shipping address. After supplying Shipping and Billing
information, click the ENTER button at the bottom of that page.
- Next,
you'll be shown the total amount of your order, including shipping
charges. Here's where you need to supply your credit card information. We accept Visa, Master Card, Discover and American Express.
- If
all the information is correct, click the "Authorize Payment." If any
of the information is incorrect, you can click back and adjust
information on previous pages. You can also cancel the order at this
point.
- Once you have verified everything, click on
"Authorize Payment." After a few seconds, you'll see a page confirming
your order and giving you an Order Number to use if you need to contact
us. We will also confirm your order via e-mail within 24 hours.
Payment Options:
| Credit Card |
Check Or Money Order |
Telephone/Fax |
We Accept:
Visa
MasterCard
AmericanExpress
Discover
 |
Checks Payable to:
SAFETY TAGS FUNDRAISING
Mail To: Safety Tags
26521 114th Pl SE
Kent, WA 98030 |
Phone or fax in your order today.
Phone us:
(206) 226-7757
Fax us:
(253) 852-5992 |
Payment
must be paid in full by Cash/Check/Credit Card prior to shipping.
Schools and Government Agencies may use Purchase Orders/net 30.
Print Order Form
Click here to download our fund raising forms.
Shipping and Delivery
Retail Orders:
Retail orders are usually shipped in 1-2 working days following receipt
of your order (Monday-Friday). All orders are shipped via First Class
U.S. Mail unless Priority Mail is specified. Backorders will be
notified.
International Orders:
International orders are shipped via Air Mail. Air Mail is not tracked.
Commercial Orders:
Bulk and stock design orders are usually shipped within 48-72 hours. A
specific shipping date can be guaranteed by calling our service desk at
(206) 226-7757.
Rush Orders:
Our goal is to provide the service and product you need, when you need
it. Let us know your special requirements and we will outline how we
can fulfill your task. Your mission is our mission!
Returning an Item
We
guarantee your order to be correct and to your satisfaction. If not,
let us know how we can fix it for you. We fix our mistakes for free. We
have always made our customers happy! We have never had to issue a
refund because we always make it right. We want our customers to keep
coming back. Our commitment to you is to gain a customer who trusts us
with their needs and refers us to their friends and peers with
confidence.
Customized items are not returnable unless defective.
We will however work with you to correct any problems and appreciate
your feedback.
Exchanges for size are made for non-custom orders when
the item is returned in new condition (not worn) within 30 days. We do
not accept the return of used/worn merchandise unless defective. Due to
the nature of special order items, non customized special order items
may be returned only in special circumstances if approved and returned
within 10 days.
Call customer support for a return authorization
number before returning merchandise. There is a 15% restocking fee for
all items returned that are not inventoried in our regular stock.
Canceling an Order
Non-Custom
orders may be cancelled prior to shipping. Custom orders may only be
cancelled if they have not been screened or set-up. Art charges may
still apply.
Ordering Problems
Phone
orders are always welcome. Please let us walk you through your order
process personally. Our office hours are 8AM - 5PM Monday –Friday
Mountain Standard Time.
Your Account
Managing Your Account
You
account password should never be given to anyone else. Shopping baskets
are held for 30 days. If you forget your password, we will send you the
correct password to your registered email address only. Please request
your password on your original email address header.
Status of Your Order
Retail
orders are usually shipped in 1-2 working days following receipt of
your order (Monday-Friday). All orders are shipped via First Class U.S.
Mail unless Priority Mail is specified. You will be notified if an item
is on backorder.
Tracking your package
Retail Packages are only tracked when you specify Priority Mail or UPS in advance. Wholesale orders are tracked upon request.
SEARCH TIPS:
Searching
Use
a singular term “dog tag” instead of “dog tags”. If you cannot find it,
let us know and we will fix the issue and find your item for you.
OTHER:
Send us Feedback
We
want to fulfill all your needs, if you do not see it or are ever
dissatisfied for any reason, give us a call. A personal phone call is
the best remedy to any question. We look forward to helping you.
Report Site Problems
If it doesn’t work, then we want to know! Please email us at:
bugfixer
When in doubt give us a call so we can work out the details over the phone. (206) 226-7757
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